MINNEAPOLIS, Minnesota – May 28, 2020—Express Image Digital announced the launch and implementation of Express-REZ, a guest reservation solution that allows guests to reserve and book upcoming visits at Mall and Retail stores. The solution helps manage mall occupancy in a very guest friendly manner.


Through a mall website or Mobile App or quick-link QR code, guests can make a reservation to visit a mall and immediately receive an e-ticket for the chosen date, time slot and number of guests including selecting a preferred mall entrance. After accepting the terms and conditions, guests receive their e-ticket, on their mobile phone or email, that includes arrival instructions for their reservation time slot. Upon arrival guests will scan their e-ticket then access the mall. Walk-up guests can also make real time reservation if the mall is not at capacity.


“We are excited to launch a simple solution that expedites the reopening of malls and retail stores by enabling guest appointments” shared Scott Morrow, CEO of Express Image Digital. “We co-developed the solution with a large mall operator to accomplish key goals of knowing the upcoming capacity for tomorrow and this weekend and to minimize guest lines thereby improving the guest experience.”


Mall operators can configure, track and control capacity for the number of guests, groups, and tenant employees that are on site at any given time; with the ability to view tomorrow’s reservations along with other key analytics.


Express-REZ is the first solution to help solve malls reopening safety and physical distancing strategy for upcoming capacity that also improves guest experience.



EID is a guest facing application software developer with products that include Wayfinding Plus; a communication wayfinding platform with integrated promotional messaging and guest facing applications delivered on mobile apps, touchless kiosks, voice activated kiosks, websites, video walls and digital signage. Our products help organizations that want a future proof communications platform that evolves with developing technologies and versatility to find a better way! Guests can access the “best in class” communications platform to improve guest satisfaction while delivering realtime advertising, events notifications, promotions, messaging, actionable analytics, visitor demographics to produce tangible ROI.


To learn more, visit | https://expressimage.digital/express-rez or LinkedIn.

Contact us at | info@expressimage.digital


Mall Entry Reservation Solution Graphic