Wayfinding Solutions for Healthcare Facilities
In a high-stress, fast-paced environment like a hospital, an effective wayfinding solution is crucial. All day long, patients and visitors are trying to find where they need to go, and many of them are navigating a complex facility for the first time. Many are also already anxious because they’re dealing with an illness or worrying about a loved one’s condition, so the last thing they want to do is wander into the wrong department or show up late to an appointment because they misread a map.
At Express Image Digital, we’re passionate about enhancing guest experiences. Our interactive digital wayfinding kiosks help guide patients and visitors through your facility with the least amount of confusion or frustration by allowing them to search for a destination and pull up an animated map with straightforward, clear directions. This technology can also serve as a way to communicate with staff across the entire facility, allowing you to update all of the screens from a customized, easy-to-use content management system. Contact us today to request a demo!
Intelligent Search and Mapping
Our software’s smart search function allows visitors to search for anything from a department to a doctor’s name. Once they’ve found their destination, an interactive, animated map displays the best possible route, including routes with ADA accessibility.
As with all of our services, our mapping options are completely customized; we will provide recommendations based on your objectives. Options include a text-to-phone solution that sends navigation directions directly to a user’s smartphone. We can also develop a mobile app for live blue dot wayfinding, allowing guests to track their locations in real-time as they make their way through the facility.
The options are endless; what functions and features are most needed in your space? We’ll help you determine this during our discovery process. Give us a call to get started!
No two hospitals are the same. That’s why we design and build each hospital wayfinding solution with a customized approach. Our services are highly relationship-based with a focus on providing solutions that are user and operator-friendly.
After spending time getting to know your needs and business objectives, we are able to gain an understanding of which features and functions would be most useful for hospital wayfinding solution. Our experienced designers then create a completely custom user interface that feels simple and intuitive to learn. By investing our time into learning the ins and outs of your space, we’re able to deliver intelligent routing and short-cut buttons to help harried patients and visitors expedite the route to their appointments.
Hospital wayfinding allows you to track how long it takes for your patients and visitors to fulfill their navigating needs, along with other useful data and analytics. We track every touch, from what buttons are being used to what search terms are the most frequent, and use the information to continually improve your wayfinding solution. We also deliver regular reports that are relevant to your objectives.
Our intuitive and easy-to-navigate content management system
is custom-designed to fit your medical facilitiy’s specific needs and dependencies. With no unnecessary steps or features, our CMS eliminates confusion and saves busy hospital staff time and energy.
Another key benefit of our CMS is the ease of integration with your hospital’s existing content applications. This helps improve staff efficiency by allowing personnel to keep multiple systems updated using only one solution.
Adding a text-to-phone function to your solution can make hospital wayfinding even more efficient and convenient. After selecting a destination on the wayfinding kiosk, a user can opt to send step-by-step directions to their smartphone, essentially taking the solution with them.
If you’d like to ease anxiety and improve the wayfinding experience at your medical facility, Express Image Digital is here to help. Our software includes a tailored user interface, advanced analytics, interactive mapping, text-to-phone capabilities, and numerous other features. We also provide agency-level creative design, all-inclusive hardware solutions, a pain-free implementation process, and reliable maintenance and support. Call 651.237.5677, or fill out the contact form to get in touch with our team.