Wayfinding Solutions for the Hospitality World
Whether you run a hotel, resort, or venue, you are always looking for ways to take care of your guests and enhance their stays. And in this digital age where people are sharing every aspect of their experiences with their online communities, it’s more important than ever. Making a lasting impression on just one person can help you reach many other potential customers by building brand awareness organically and effectively.
Want to really stand out? Express Image Digital can help.
Our interactive digital wayfinding solutions enhance your guest experience by providing a way to navigate your property with ease. Users can search for anything from an event to a restaurant and locate their destinations in seconds on an interactive, animated map. This not only makes it less frustrating for guests to find where they are going, but also encourages them to discover amenities and experiences they may not have known about otherwise.
And that’s just the beginning – we can incorporate any type of feature or function into the interface of your hotel wayfinding solution, providing unlimited ways to boost guest satisfaction while increasing revenue opportunities. Interested to learn more? Get in touch with our team to schedule a demo!
Every hotel or resort is different, That’s why every wayfinding solution we create is completely customized, with additional features tailored to your business objectives. Want to allow guests to check themselves into the hotel or reserve a tee time on the golf course directly on the wayfinding kiosk? We can add that. Or how about an option to let guests leave a review? There are truly no limits to our software functionality. Just share your ideas with our experts, and we’ll figure out how to bring your vision to life. Contact us today to get started.
When it comes to the way your hotel wayfinding solution looks and feels, we work hard to ensure the design fits in with the aesthetics of your space. We approach every solution with a focus on great UX and UI design that adheres to your brand standards.
We provide comprehensive solutions for hotel wayfinding down to the hardware. Thanks to our strong relationships with several hardware providers, from panel and touchscreen manufacturers to metal manufacturers, we’re able to provide the ideal hardware recommendation
to suit your brand.
Our hotel wayfinding kiosks provide ample brightness for clear visibility in both indoor and outdoor applications. Outdoor enclosures can be designed with protection features against dust, dirt, water, and extreme temperatures.
There are a vast number of options we can include to enhance guest experience, such as allowing users to share their locations with each other in real-time or find ADA accessible routes.
We can also include functions that make your operations more efficient, like the ability for guests to check themselves in for a reservation or search for room upgrades.
We can even track every touch that happens on our screens, from what features and functions guests are touching to what destinations they’re targeting. The analytics we deliver can give you a better understanding of how your guests are interacting with your space and allow you to leverage that information to make informed business decisions.
Your wayfinding solution can also serve as a way to communicate with guests and staff about important updates, events, weather, and other daily interests. Update all of the screens simultaneously from a customized, easy-to-use content management system
Add a text-to-phone function to your solution to further improve the guest experience and make navigating your space even more efficient and enjoyable. After selecting a destination on the wayfinding kiosk, a user can opt to send step-by-step directions to their smartphone, or even share their location with others.
For more insights on how our wayfinding technology can be used to deliver incredible guest experiences that boost your brand and increase revenue, call 651.237.5677 or fill out the contact form.