Professional Managed Project Management
Designing, building, and implementing a wayfinding solution is a complex process involving many moving parts. When you work with Express Image Digital, our team handles every aspect of the project – we create the user interface design, customize the software, make recommendations for hardware, and work with third-party providers on your behalf to develop a comprehensive solution tailored to your specific needs.
Working with our team to provide every piece of your solution ensures the best possible outcome because we understand all the components of a successful wayfinding solution and how they need to come together to provide the ideal solution for your needs. We are always keeping your business objectives and the user experience at the forefront, whether we’re contemplating the best hardware for your center or considering which features and functions to include in your interface.
To make sure everything is going smoothly and every detail is accounted for, we employ professional project managers that keep the project moving and on-task. They manage all aspects of communication, such as checking in with third parties, providing status updates, and updating gantt charts. Wouldn’t it be nice to have one point of contact who could provide you with everything you need to know about the status of your project? Get better results and improve efficiency by calling Express Image Digital at 651.237.5677, or fill out the contact form here.
Our Discovery Process
At Express Image Digital, our mission is to create a groundbreaking solution tailored to your company’s specific needs. In order to do this, we need to gain a thorough understanding of what functions and features are most needed by your end users. We’ve found we are most successful at this when we are able to conduct guest and stakeholder surveys. This involves interviewing multiple people who interact with your space in all capacities, from guests to marketing directors to the head of guest services. This process helps us determine what features should be included in your unit, as well as any “gotchas” we can incorporate.
If you already have an existing wayfinding solution, we’ll monitor it for several hours and interview people who use it to see how it’s working for them, what they’d like to see changed, etc. After gathering all this information, we make recommendations on what features we feel your audience is looking for and will actually use. This process will be as stress-free as possible for you because we manage the majority of the surveys. All we ask for is your input! Ready to get started? Please contact us via phone or email.
About Express Image Digital
Express Image Digital is your interactive wayfinding specialist with an unequaled passion and dedicated focus to design and build elite wayfinding solutions. You can learn more about us here. Want to start a conversation? You can reach us at 651.237.5677 or fill out our contact form.