In The News

Guests using new interactive digital wayfinding kiosks

April 9, 2018

Mall of America and Express Image Digital Success Story

Click below to discover how Express Image, AOpen, and Mall of America transformed static directories into interactive digital wayfinding kiosks, creating an enhanced guest experience that is accessible and universally understood by millions annually...

From left to right AOPEN Stephen Borg, Express Image Jeffery Sarenpra, Radius Networks @JeffBaskin, @AOPENAmerica Aaron Pompey, and @Deloitte David White.

January 17, 2018

AOPEN's Experience Workshop Panel Event

Thank you to everyone who attended the Exclusive AOPEN Experience Workshop! A very special thanks to our expert panelists from Deloitte, Express Image, MeldCX, and Radius Networks, all of whom made the discussion during this exclusive event both dynamic and informative. Be sure to follow us in the coming weeks for more exclusive opportunities and exciting announcements...

Looking up at Mall Of America

October 25, 2017

America's largest mall steps up mobile navigation

The Mall of America’s newest mobile upgrade will make it even easier for customers to plan their visit — and reach their destination. To streamline navigation for its 40 million annual shoppers, America’s No. 1 mall now offers live navigation within its custom mobile app — a service that the mall expects to save customers valuable time during their stay. The technology is provided by Senion’s StepInside technology. The suite delivers accurate indoor positioning for mobile devices to provide a smooth, accurate and responsive user experience, in real-time...

Express Image: Superb Crew. Jeffery Sarenpa

July 31, 2017

Benefits of Digital Wayfinding and Future Plans for Express Image

Jeffery Sarenpa discusses the benefits of digital wayfinding, our prject with Mall of America, and the future plans for Express Image in an interview with Superb Crew. SuperbCrew is a tech news website covering innovative technology and internet companies – sharing news, experience and knowledge from the tech world. Express Image is a completely custom, full-service solutions provider with an intense focus on user experience design and development. From software development to hardware procurement, the company provides all aspects to its digital solutions...

Jeffery Sarenpa and Sebastian Scheiter having a discussion

June 22, 2017

Chrome in the Retail Industry: Success Stories and Customer Q&A

June 29th 12:00 pm CDT Sebastian Scheiter: Chrome - Americas, Google Cloud Jeffery Sarenpa: Director, Customer Facing Technology, Express Image Join Express Image and Google Cloud in a discussion about how immersive and interactive digital signage is transforming the in-store customer journey. Express Image will discuss a variety of real-world deployments in the discovery, consideration and point-of-sale phases of a customer journey, ultimately deep-diving into how America’s largest retail space, the Mall of America, is disrupting Retail...

Woman using Express Image wayfinding directory at Mall Of America

June 7, 2017

Express Image expands from 6 to nearly 100 digital directories at Mall of America®

BLOOMINGTON, Minn. (June 7, 2017) – Mall of America, the nation’s largest retail and entertainment destination, recently debuted nearly 100 digital directories to help guests navigate the 5.6 million square foot property with added ease. This industry-leading project is the first of its size and scope, and was developed by Express Image. With 700,000 unique sessions in a month since the tiered installation began, Mall of America has seen the average dwell time from the physical directories drop from over three minutes to less than 40 seconds on the digital directories...

Mall Of America

November 30, 2016

Express Image Debuts New Wayfinding Technology at Mall of America®

Express Image, a St. Paul, MN based print and digital solutions provider, has deployed six new interactive wayfinding kiosks at Mall of America®, the nation’s largest retail and entertainment destination. To view the full press release, view wayfinding images and more, please visit Just in time for the busy holiday season, the recently installed dynamic interactive kiosks are more than just a directory, for the 40 million guests that visit the mall annually, they are a true interactive engagement hub that connects information and communication into an intuitive, efficient and delightful user experience...

Smiling woman, holding a dog, sitting in front of a laptop computer

November 29, 2016

Everyone is Happier with a Single Source of Truth (SSOT)

SINGLE SOURCE OF TRUTH (SSOT) With many organizations, it is common to have multiple non-integrated content management systems. Typically, these systems create silos within departmental teams, add frustration in learning multiple systems plus complexity and costs in managing these various systems. With our customized content management system, your entire assets and analytics can be hosted and managed all in one place to provide a single source of truth (SSOT). A recent study conducted by Adaptive Insights indicates that 69% of CFO’s believe siloed data is one of the biggest financial mistakes most organizations make...

Digital Singage menu boards at a convenient store and deli

October 19, 2016

5 Ways to Increase Your Sales Lift Using Digital Menu Boards

DIGITAL MENU BOARDS Effective on May 5, 2017, the U.S. Food and Drug Administration will be implementing new federal menu-labeling rules for many chain restaurants and retail establishments. The new law will require restaurants and foodservice businesses with 20 or more locations operating under the same name and serving substantially the same menu items to post calorie information for standard menu items and provide guests with additional nutrition information upon request...