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From category archives: Express Image Digital

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Finding Your Team: Should Your Office Implement Wayfinding?

Are you looking to improve your office productivity? Learn how interactive digital wayfinding encourages an engaged, productive workplace from the experts at Express Image Digital.

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Reaching guests on their channel

Personalization- Personalization is the name of the game in 2020 and one of the best ways to take advantage of this for retail is by communicating with customers on the channels they feel most at home in.  With so many options for communications from mobile to desktop and email-based platforms and even text messaging it’s hard to gauge which one is appropriate to approach which customer on, and even which one they will respond to the most. Omnichannel solutions like the ones Express Image Digital offer are the first step in customer trust-building.  Which channel is right? - With so many channels available for contact your head is probably spinning when it comes to deciding on just one. But the best thing is, you don’t have to choose just one. You just have to provide an opportunity for all of them, letting your customers choose their preferred one. This has huge implications for customer experience situations where the potential conversion can come only through trust and ...

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3 ways to increase guests time on site

The more time someone spends at your destination, the higher the chance of a conversion. Whether it’s purchasing something from a tenant or a happy patient is checked in and out seamlessly. It’s an obvious analytic that can be tracked very easily.

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Meet Express Image Digital: Your Digital Wayfinding Partner

If you’re looking for a digital wayfinding provider, get to know Express Image Digital. We are consultants who help companies deliver meaningful guest experiences through a variety of innovative digital solutions. Click to read why you should work with our team.

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Is Wayfinding ‘Nice to Have’ or a Required Guest Amenity?

Do you think today’s consumers expect wayfinding or that it’s just nice to have? Click to learn what experts have to say about whether offering a wayfinding solution in your facility is optional.

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All About Wayfinding: What is Wayfinding and Why Is It Important?

Wayfinding is one of those indispensable tools we need but barely ever pay attention to. Curious to learn more? Click to learn all about wayfinding and why it’s important for so many spaces and places.

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MALL OF AMERICA AND EXPRESS IMAGE DIGITAL SUCCESS STORY

Click below to discover how Express Image, AOpen, and Mall of America transformed static directories into interactive digital wayfinding kiosks, creating an enhanced guest experience that is accessible and universally understood by millions annually.

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AMERICA'S LARGEST MALL STEPS UP MOBILE NAVIGATION

To streamline navigation for its 40 million annual shoppers, America’s No. 1 mall now offers live navigation within its custom mobile app — a service that the mall expects to save customers valuable time during their stay.

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CHROME IN THE RETAIL INDUSTRY: SUCCESS STORIES AND CUSTOMER Q&A

Join Express Image and Google Cloud in a discussion about how immersive and interactive digital signage is transforming the in-store customer journey. 

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EXPRESS IMAGE EXPANDS FROM 6 TO NEARLY 100 DIGITAL DIRECTORIES AT MALL OF AMERICA®

Mall of America, the nation’s largest retail and entertainment destination, recently debuted nearly 100 digital directories to help guests navigate the 5.6 million square foot property with added ease.

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