Redefining The Patient Experience With Wayfinding
When a large academic healthcare campus, with 4+ million square feet, in the greater Los Angeles area, needed a digital wayfinding solution to improve patient experience, Express Image Digital stepped in. An integrated digital platform was implemented to help patients, visitors, and staff intuitively navigate around a complex healthcare campus.
The digital wayfinding kiosk and video wall solution was designed to improve overall patient experience and visitor satisfaction. It is a tool that helps assist visitors to navigate their way across the large multi-building campus.
Callie Sarenpa, President and Founder shared, "This selection following an exhaustive vetting process, demonstrates our best in class wayfinding platform, custom UI and highlights our ability to deliver unique, branded solutions that are ideal for multi-building healthcare campuses."
"Our growth in clients shows the expanding demand in the market for flexible branded digital wayfinding platform," said Scott Morrow, Express Image Digital's CEO. "Most healthcare campuses know they need to improve the visitor experience and make it easier for visitors to find the department, amenity, or service with simple easy to follow turn-by-turn directions. Our message – finding a better way – is resonating and embraced in the healthcare industry and beyond"